Law-school deans must constantly balance a variety of roles and interests in fulfilling our leadership function. We must represent our institution as a whole while developing new initiatives and facilitating decision-making and, at the same time, open up opportunities for all community members to shape our school. Listening is an essential skill, as is soliciting and carefully considering advice. In my opinion, leadership is a participatory process that greatly benefits from the input of the community, with the recognition that occasional circumstances make "unpopular choices" unavoidable, particularly when the community is divided .
Claudio Grossman, The Role of a Law School Dean: Balancing a Variety of Roles and Interests. The American University Washington College of Law Experience, 29 Penn St. Int'l L. Rev. 113 (2010).