Jill Gross

Symposium Subtitle

U.S. Arbitration Law in the Wake of AT&T v. Concepcion

First Paragraph

It is no secret that pre-dispute arbitration clauses in adhesive consumer and employment agreements have been harshly criticized in this country in recent years. Critics label these clauses, which often contain one-sided provisions, such as class arbitration waivers and inconvenient venue and cost-shifting provisions, as oppressive and unfair to those with inferior bargaining power.



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